Tenant Information


Forms and resources


Download the form, complete it then drop your forms to our office

 Tenant Rental Application Form (510 KB)


Use this form only when you are applying to have a pet on the property and the Lessor has indicated that pet/s may be accepted. If unsure please contact us prior to completing this application form.

Pets Agreement (253 KB)


Where can I lodge a request?

If you’re renting with My Property Group and you’re in need of repairs or maintenance, please visit your tenant portal by clicking  here and one of our friendly team will be in touch.  Our easy to use tenant portal ensures all maintenance requests are recorded in writing and tracked.

Emergency Repairs

If you have an emergency (follow this link for what is considered to be a property emergency), during business hours please call our property management team on 07 3843 1355.  Should an emergency repair be required after hours please phone 0401 817 872.


There are some top resources on the Residential Tenancies website where you can learn more about renting. We’ve listed some popular links below.

Starting a tenancy Information you need to know about starting your tenancy

Ending a tenancy At the end of a tenancy agreement, the tenancy can be ended, or it can continue as either a fixed term or periodic agreement.

During a tenancy Knowing the rights and responsibilities of tenants and property managers/owners – and what to do in certain situations – can help make a tenancy run smoothly.

Rental bonds Information about rental bonds and how the security deposit is paid